OxyRevo Hard Sitting and Hard Lying Hyperbaric Chambers have a 2-year Parts Warranty directly from the manufacturer.
If you experience issues with your chamber during the warranty period, the OxyRevo team will assist you in diagnosing the issue and sending the appropriate replacement parts free of charge. OxyRevo may also send you instructions over email, phone, or video on how to repair the chamber yourself.
If you purchased White Glove Service with your OxyRevo chamber, the US-based service team that installed your chamber will be able to help diagnose any issues with your chamber over the phone rather than going directly to OxyRevo for help.
If you need additional help repairing your chamber, a technician can travel to your location and repair it for an additional fee (US orders only). Repair costs may vary depending on the complexity of the job and the technician's travel logistics. You may pay the repair fee directly to the service technician or Carbon Wellness can send you an invoice for the repair fee.
Remote phone/facetime assistance with repairs is also available for an additional fee with our US-based service team. You may either use your own handyman/technician to work with our service team on the repair, or you may work with our service team directly.
Carbon Wellness will make all reasonable efforts to assist with any issues that arise within the Warranty period. However, we do not warrant that the quality of the product will meet your expectations. When purchasing an OxyRevo chamber, the customer assumes that the chamber may require maintenance and repairs. Chambers used in a high-volume commercial setting for many hours per day will likely need more maintenance and repairs than chambers used in a home setting for an hour or less per day.
Per our Return Policy, all OxyRevo orders are considered final sale items and are not eligible for returns. Furthermore, orders cannot be canceled once they have been placed.
888-963-9454
Mon-Sun: 9am-6pm CST
888-963-9454
Mon-Sun: 9am-6pm CST